Customer Service
How can we help?
If you have questions or comments - contact us! We have dedicated email and phone lines for each of our products, please use the product directory below to find the relevant page.
Information on how to return or exchange an item can be found on our Returns page.
Contact Us
Address: Eaglemoss Ltd, Premier Place, 2 & A Half Devonshire Square, London EC2M 4UJ, UK
English
Phone: +44 345 155 6387*
Email: [email protected]
WhatsApp: 07491 163698
Français
Phone: +33 1 70 37 71 74
Email: [email protected]
WhatsApp: 4407491 163698
Deutsch
Phone: +49 (711) 90 00 33 21
Email: [email protected]
WhatsApp: 4407491 163698
Español
Phone: +34 91 769 35 17
Email: [email protected]
WhatsApp: 4407491 163698
Dutch
Phone: +31 20 797 5837
Email: [email protected]
WhatsApp: 4407491 163698
Italiano
Phone: +39 011 217 3442
Email: [email protected]
WhatsApp: 4407491 163698
Polish
Phone: 48 22 295 46 96**
Email: [email protected]
WhatsApp: 4407491 163698
All lines are open Monday to Friday 8:00 till 18:00 UK time.
*Customers in AU and NZ can contact our team on (02) 8378 7930, 16.00 - 24.00 AEST. For customers in South Africa, please call +27 101095301.
**Polish support line is open from Monday to Friday 10:00 to 18:30 local time.
Product Directory
HeroCollector
Back to the Future Delorean
Ghostbusters Ecto-1
Star Trek U.S.S Enterprise NCC-1701-D
Star Trek Universe Starships
Battlestar Galactica
DC Batman Busts
DC Comics - The Legend of Batman
DC Comics Graphic Novels
DC Comics Superhero Collection
DC Comics Watch Collection
Doctor Who
James Bond: The Goldfinger DB5
James Bond: Bond in Motion
Marvel Movie Collection
Star Trek Discovery
Star Trek Starships
Star Trek Graphic Novel Collection
The Walking Dead Figurine Collection
WWE Championship Collection
Wizarding World Figurine Collection
Die-Cast Club
Eleanor Mustang
1968 Ford Mustang GT
1966 Batmobile
RMS Titanic
Build the T-34 Tank
Mercedes Benz 300SL Gullwing
Nissan Fairlady Z
Nissan R35 GT-R
Rallye Monte-Carlo
Rally Podium Set
Renault Alpine
Renault 8 Gordini
Simca 1000
Willys MBB Jeep
Veicoli Commerciali D'Epoca
CreaCrafts
Eaglemoss Collections
Disney Animal World
My Little Pony Colouring Collection
Build a Sun Orbiter
Dairy Diary 2021